Governance & Economic
TARGETS & PERFORMANCE
Driving Targets.Delivering Sustainable Outcomes.
An overview of our targets and governance performance
Management Approach
Corporate Governance Policy
The Company conducts its business in accordance with the principles of good corporate governance and business ethics, covering directors, executives, and employees across the Company and its subsidiaries. Oversight is provided by the Sustainability Development Committee, and the policy has been approved by the Board of Directors. The policy is reviewed and updated annually to ensure alignment with the CG Code 2017 for listed companies issued by the Securities and Exchange Commission (SEC), the Stock Exchange of Thailand (SET), the recommendations of the Thai Institute of Directors (IOD), and relevant international standards. The Company also fosters a culture of good governance through communication via its website, intranet, manuals, and training programs, in order to promote transparent, accountable, and responsible operations toward all stakeholder groups.
Whistleblowing
The Company provides channels for employees and external stakeholders to report whistleblowing cases or complaints relating to misconduct or corruption. It has established a clear policy and complaint-handling process covering fact screening, investigation, reporting to the relevant committees, and confidential protection for whistleblowers, together with measures to prevent intimidation or retaliation.
Whistleblowing Channels
- Audit Committee via Email: auditcommittee@roctecglobal.co.th
- Company Secretary via Email: tamonwan@roctecglobal.co.th
- Through the Company’s internal network system (Intranet)
Personal Data Protection & Information Security
The Company prioritizes protecting customer personal data and confidential information. Its approach combines PDPA compliance with information security controls such as access reviews, monitoring, testing, and continuity planning to reduce cybersecurity and privacy risks.
Further details can be found in the Company's Privacy Policy for Customers and Partners:
Privacy Policy for Customers and Partners
Data Protection Oversight
Personal data is managed in compliance with PDPA requirements and security measures covering access control, data retention, and incident monitoring.
Data Privacy Complaints
The Company has a policy to clearly disclose the channels and procedures for handling customer complaints related to personal data. It also monitors outcomes and records the number of complaint cases or incidents in order to improve and strengthen its data protection processes.
Complaints regarding personal data may be submitted via email at:
Robust Information Management
Limiting the collection, use, storage, transfer, and disclosure of customer data to legitimate business purposes with confidentiality safeguards.
Anti-Fraud and Corruption
ROCTEC maintains a zero-tolerance stance toward bribery and corruption, requiring ethical conduct, transparency, and compliance with relevant laws throughout its business operations. The Company communicates its anti-corruption policy to directors, executives, employees, and suppliers and provides whistleblowing channels with confidentiality safeguards.
In 2025, the Company declared its intention to join the Thai Private Sector Collective Action Against Corruption (CAC). The Company requires a process-level corruption risk assessment to be conducted at least once a year, and its anti-corruption measures and policies to be reviewed and updated at least annually to ensure alignment with changing business conditions and applicable laws.
Further details can be found in the Company's Anti-Corruption Policy:
Anti-Corruption PolicyRisk Management
Risk Governance
The Company has established a Risk Management Committee to oversee enterprise-wide risk management, while the Internal Audit function independently reviews the effectiveness of the system and reports its findings to the Board of Directors at least twice a year. In addition, the Audit Committee is responsible for reviewing whether the risk management system and internal controls are appropriate.
Risk Management Framework
The Company has adopted the internationally recognized COSO-ERM framework (The Committee of Sponsoring Organizations of the Treadway Commission - Enterprise Risk Management) to support the setting of objectives and operational targets, the identification and assessment of risks arising from potential events and their impacts, and the determination of risk response measures through control activities, in order to prevent and reduce risks to an acceptable level.
Product & Service Innovation
Customer Product and Service Innovation
Innovation is a key driver of ROCTEC’s transformation into a fully integrated ICT solutions provider. Through its in-house research and development team, which designs both software and hardware systems, the Company enhances safety, efficiency, and service quality. ROCTEC develops practical solutions for transportation systems, digital infrastructure, smart city projects, and Smart Living initiatives, while providing end-to-end services for customers, from consultancy and design to installation and maintenance, in order to achieve the highest level of customer satisfaction.
1. Driving Growth Through Innovation and Advanced Technology
2. Structured Research and Development Process
3. Maintaining Customer Satisfaction
4. Intellectual Property Management
Further details can be found in the Company’s Innovation and Research & Development Policy.
Innovation Research & Development (R&D) Policy